Information We Collect
When you contact us to create a PeachExch ID we collect only what is needed to set up and support that ID: the name or nickname you choose, the WhatsApp number you message us from, and the payment reference details you share for deposits and withdrawals. We do not ask for identity documents unless a payment dispute makes verification necessary.
- Contact details you voluntarily provide over WhatsApp.
- Your chosen username and the account activity linked to it.
- Transaction references shared for deposits and withdrawals.
- Basic technical data such as browser type and pages viewed on this website.
How We Use Your Information
Information is used to create and maintain your ID, to process balance requests, to answer support questions, to detect fraudulent or duplicate accounts, and to send service updates about your ID. We do not use your details for unrelated marketing without your consent.
Sharing With Third Parties
We do not sell or rent your personal information. Details may be shared only with the payment partners needed to complete a transaction, with our own support staff bound to confidentiality, or where disclosure is required by applicable law.
Cookies And Website Analytics
This website may use cookies and similar technologies to remember your preferences and to understand which pages visitors find useful. You can block or delete cookies from your browser settings; the site will still work, though some conveniences may be lost.
Data Retention And Security
Account records are retained for as long as your ID remains active and for a reasonable period afterwards to resolve any pending disputes. We apply access controls and limit staff access to information on a need-to-know basis. No online system can guarantee absolute security, so please protect your password and never share it with anyone.
Your Choices
You may ask us to correct your details, close your ID, or delete information we are not legally required to keep. Send the request from the same WhatsApp number linked to your ID so we can confirm it is really you.
Age Restriction
PeachExch is intended only for users aged 18 years or above. We do not knowingly collect information from minors, and any such ID found will be closed immediately.
Updates To This Policy
This policy may be updated from time to time to reflect changes in our practices. The latest version will always be available on this page, and continued use of the service means you accept the updated policy.